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Privacy Policy

Last updated: 23 July 2025

This Privacy Policy describes how Buy The Book, based in Co. Sligo, Ireland (“we”, “us”, or “our”), collects, uses, and protects the personal information you provide when using our website https://www.buythebook.ie (“the Service”).

By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree, please do not use the Service.

We may update this policy from time to time. The updated version will be posted on this page and take effect immediately unless stated otherwise. We recommend reviewing it regularly.

1. Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number
  • Postal address

  • Payment and transaction details

  • IP address and browser/device information (via cookies and analytics)

2. How We Collect Information

We collect your information through:

  • Order checkout forms and account registration

  • Contact forms and email communications

  • Cookies and usage data

  • Third-party integrations (e.g., Stripe for payments)

3. How We Use Your Information

We only use your personal data when we have a legal basis to do so. Depending on the nature of your interaction with our website, your data may be used for one or more of the following purposes:

  • To process your order and payment
    This includes handling transactions, confirming your purchase, and delivering digital or physical products. This is necessary to fulfill our contract with you.

  • To manage your account
    We use your data to create and manage your customer account and order history.

  • To provide customer support
    We may use your contact details to respond to queries or help resolve issues relating to your order.

  • To enable authors to fulfill orders
    When you purchase a book, the author receives your name, email address, postal address and phone number so they can fulfill the order. They may contact you to request a book review. This is done on the basis of our legitimate interest and our contract with you.

  • To fulfil some orders via a trusted third-party partner
    For certain products, we work with a fulfilment partner in Ireland who handles packaging and shipping. We share only the information necessary to complete delivery, including your name, postal address, email address, and phone number. This is done to fulfil our contract with you.

  • To send updates, promotions, or newsletters (only if you opt in)
    If you give us consent, we may send occasional emails related to books, authors, or news from buythebook.ie.

  • To comply with legal obligations
    In some cases, we may need to use your data to meet tax, accounting, or regulatory requirements.

We do not use your data for profiling or automated decision-making that could affect your rights or freedoms.

4. Sharing Your Information

We do not sell your data. Your information may be shared only in the following cases:

  • With authors: When you purchase a book, the author receives your name, email, phone number and postal address to fulfill your order and may follow up to request a book review.

  • With service providers: For secure payment processing (e.g., Stripe), order fulfillment, analytics, and website hosting.

  • With Fulfilment and delivery services: For some orders, we use a trusted third-party fulfilment partner based in Ireland. This partner receives your name, address, email, and phone number to process and deliver your order. This sharing is done strictly for the purpose of completing your purchase and is based on our contractual obligation to you.

  • With legal authorities: Where required to comply with legal obligations.

We require that all third parties respect your privacy and handle data in accordance with the law.

5. Authors' Use of Customer Data

Authors are permitted to follow up with readers to request information relating to an order, or to request a book review. However, they may not use your information for promotional marketing unless you have explicitly opted in. All authors must agree to our platform’s data handling rules and are expected to treat your data with care and respect.

6. International Data Transfers

Some of our service providers (such as Stripe or Google Analytics) may process your information outside the European Economic Area (EEA). In such cases, we ensure that your data is protected by:

  • Standard Contractual Clauses approved by the European Commission

  • Providers participating in a valid data protection framework

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember your preferences

  • Improve site performance

To learn more or to change your preferences, please see our Cookie Policy.

8. Data Retention

We retain your data for as long as necessary to:

  • Fulfill your orders

  • Meet legal and tax obligations

  • Resolve disputes and enforce our policies

Typically, this is 90 days to 2 years after account closure or last activity. Anonymized data may be retained indefinitely.

9. Your Rights

Under the GDPR, you have the right to:

  • Access and receive a copy of your personal data

  • Correct or delete inaccurate data

  • Withdraw consent at any time

  • Object to processing in certain situations

  • Request restriction or portability of your data

  • Lodge a complaint with the Irish Data Protection Commission (DPC)

To exercise any of these rights, email us at [email protected]. We will respond in accordance with applicable law.

10. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.

11. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact:

Data Protection Officer

c/o Rachel Drury
Buy The Book,
Carney
Co. Sligo, Ireland
Email: [email protected]

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